· via The Verge
Google's Gemini 'Call for Me' lets the AI phone businesses for Pixel 11 users
Google's new Gemini 'Call for Me' feature lets the AI call businesses, navigate phone menus and wait on hold for users, starting as an early preview for US Pixel 11 owners.
Gemini places the call
Google has started rolling out "Call for Me," a feature that lets its Gemini assistant phone local businesses and complete tasks on a user's behalf. According to TechCrunch, the experiment is initially limited to Pixel 11 owners in the US who pay for a Gemini subscription and use the beta version of Google's Phone app for Android. The Verge likewise describes it as an "early preview" tied to the Phone by Google Public Beta on Pixel 11.
Instead of dialing yourself, you tell Gemini in the Gemini app on your Pixel what you need — booking a table, checking whether a store has an item in stock, or moving an appointment to another day. Gemini then places the call, introduces itself, works through automated menus, sits through the hold queue, and handles the conversation with whoever picks up.
The user stays in control
Both outlets emphasize that users are never fully hands-off. A live transcript shows the conversation as it unfolds, and you can step in and take over the call at any point.
TechCrunch adds two implementation details worth noting. Calls are dialed directly from your phone using your own personal number, rather than a pooled Google line, and Gemini can share personal information you have approved during the call — which Google says broadens the set of actions it can complete, such as placing items on hold or rescheduling a booking.
Built on years of calling experiments
The launch extends a long-running line of Google calling features. TechCrunch recalls the company's I/O demonstration years ago in which Google Assistant booked a salon appointment over the phone, complete with "umm's" and "ahh's" meant to make it sound natural.
Pixel owners already have "Hold for Me" and "Talk to a Live Rep," which navigate phone trees and wait on hold until a person answers, plus "Direct My Call," which surfaces keypad options for IVR systems. Last year Google shipped a related feature — TechCrunch names it "Ask for Me" — that had Gemini call businesses to ask about things like pricing or stock. The Verge points out the key gap in that earlier version: users had no way to take over the call. The new feature closes that gap.
Rivals are dialing too
Google is not alone in this territory. The Verge reports that Meta is working on a comparable automated calling capability for its Muse AI agent, though those calls may reportedly be placed by a human behind the scenes. TechCrunch, for its part, counts Meta's Muse and Instinct among the AI agents already able to make calls on users' behalf — a slight difference in emphasis over how far along these rival efforts are.
Why it matters
Google says it is starting small because "real-world conversations are nuanced," according to TechCrunch, and it wants time to get the feature right before a broader release.
The significance is twofold. First, this is a concrete step toward AI agents running real-world errands rather than just answering prompts: negotiating with a receptionist, enduring a hold queue and finishing a task end to end. The live transcript and takeover option are Google's answer to the trust problem — delegating a call is far easier to accept when you can watch it and interrupt it.
Second, the implementation choices matter. Because calls come from your own number and Gemini identifies itself to the business, the design leans toward transparency. But it also means the businesses on the other end will field a growing share of AI-mediated calls, a shift that could reshape how phone-based customer service operates on the receiving end.
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